Discover beauty through professional reviews

Frequently Asked Questions

 

Beautytap offers 3 different ways to purchase products and each have their own shipping methods:

 

 

FULL SIZE PRODUCTS DIRECTLY FROM OUR SITE

We offer free shipping for all orders $35 or above with expected shipping times of 3-5 days in the USA. This only applies to products that you cart checked out on our website.

 

FULL SIZE PRODUCTS FROM OUR BRAND PARTNERS OR AFFILIATE

Each brand partner’s website and affiliate partners have their own shipping fees and rules so please check their rules. 

 

 

 

 

 

 

We currently do not ship outside the USA.

 

 

 

 

For your convenience, we accept most credit cards (including Visa, Mastercard, American Express, and Discover), as well as PayPal and Amazon Pay.

 

FULL SIZE PRODUCTS DIRECTLY FROM OUR SITE

Expected shipping times of 3-5 days in the USA as our warehouse is in Las Vegas, NV. This only applies to products that you checked out on our website.

 

FULL SIZE PRODUCTS FROM OUR BRAND PARTNERS OR AFFILIATE

Each brand partner’s website and affiliate partners have their own shipping standards so please check on their site. 

 

 

 

 

 

Once your order has been shipped, we will contact you with a tracking number and link.

 

To track for USA orders, please visit USPS, use this link and enter your tracking number:

https://tools.usps.com/go/TrackConfirmAction_input

 

 

 

Because we work with over 100 brands, some products may take longer to ship out or they may be out of stock by the time we receive your order. If that is the case, we will contact you and work with you to make it right!

 

*Occasionally, packages may be delayed at customs, depending on your country and their customs policy. Beautytap.com is not responsible for any customs duty.

 

*Please ensure that your shipping address is complete and correct. If your package is returned to us due to an incomplete or incorrect address, you will be charged a return fee and another shipping fee to re-send your package to you.

 

Beautytap has a community of beauty experts including estheticians, makeup artists, hair stylists, cosmetologists, and beauty professionals. Our community gets free samples and full size products to independently review. Our beauty experts review these products without any payment or incentives other than trying new beauty products to review. If you are a beauty professional, and would like to receive free samples and products, please apply here to get verified. 

 

 

 

 

 

 

 

 

We want you to be happy with not just your beauty products but also your experience at Beautytap. If for some reason you’re not satisfied with your order, please contact us at [email protected] and we’ll work with you to make it right! We’ll have a real person responding to your email to fully understand your concerns.

 

Your satisfaction is our top priority. Please note that we are not the actual manufacturers of the products, so our job is to work on your behalf and leverage our strong relationships with the brand companies to make sure you are fully satisfied.

 

Our return policy only works for products checked out on our site. Any product purchased on our brand partners websites or affiliates do not apply. You must check their return policies separately.

 

Please refer to our Returns Policy

 

Our return policy only works for products checked out on our site. Any product purchased on our brand partners websites or affiliates do not apply. You must check their return policies separately.

 

Please refer to our Returns Policy.

 

Our return policy only works for products checked out on our site. Any product purchased on our brand partners websites or affiliates do not apply. You must check their return policies separately.

 

We also offer a partial refund or partial store credit on returned items that have some original parts missing. In such case, the customer will get a partial refund or credit for the amount of the missing items. Please contact us at [email protected].

 

Our return policy only works for products checked out on our site. Any product purchased on our brand partners websites or affiliates do not apply. You must check their return policies separately.

 

Please refer to our Returns Policy.

 

Our return policy only works for products checked out on our site. Any product purchased on our brand partners websites or affiliates do not apply. You must check their return policies separately.